Privacy policy

Data collected

When you make a booking or a contact request, we collect: surname, first name, e-mail address, telephone number, postal address, dates of stay and number of guests.

Purposes

This data is used solely to manage your booking (contract, payment, sending the access code, invoice), to meet our legal obligations (tourist tax, accounting) and to reply to your messages. No data is sold or used for advertising purposes.

Payment

Payment is processed by PayPal (Europe) S.à r.l. et Cie, S.C.A. We never have access to your bank details.

Retention period

Booking data is kept for 10 years to meet accounting obligations; inactive customer accounts are deleted after 3 years.

Cookies

The website only uses a technical session cookie, which is required for logging in and booking. No audience measurement or advertising cookies are used.

Your rights

You can access your data, have it corrected or request its deletion by writing to dellys_nicolas@hotmail.fr. You may also lodge a complaint with the CNIL (French data protection authority).