General terms and conditions of rental
L'AisCal — general terms and conditions for holiday rentals
Key points at a glance
Non-smoking · no parties · registered guests only · access code sent after payment and completion of check-in formalities.
1Purpose and nature of the rental
These terms govern the rental of accommodation booked directly on appartcalais.fr. Each property is a furnished tourist accommodation (meublé de tourisme) let as a seasonal rental (Article L324-1-1 of the French Tourism Code): a temporary stay for transient guests who do not take up residence there. The rental is not governed by the French Act of 6 July 1989 on residential leases.
It is entered into for the dates stated in the contract, and may not exceed 90 consecutive days, and may be neither renewed nor extended without the landlord's written consent. The property may not be used as a home, main residence or registered address (for mail, administrative formalities or a business).
The contract is concluded between the customer and the landlord of the booked property:
- L'AisCal — Address: 53 rue du 29 Juillet 62100 Calais · Rating: 3-star rated furnished tourist accommodation · Registration number: 92216168200013 · Landlord: Nicolas
2Booking
The booking is made by an adult who provides their exact identity and contact details: this person becomes the tenant responsible for the stay. The booking becomes firm once the contract, these terms and the house rules have been accepted electronically and full payment has been made. The contract is sent as a PDF by e-mail and remains available in the customer area.
3Prices
Prices are in euros, all charges included : water, electricity, heating, internet and linen. Cleaning (20 €) and the tourist tax are shown separately before payment. Discounts (length of stay, last minute, promo codes) are calculated automatically. Extras (early check-in, late check-out) are paid before arrival.
4Payment
- Bank card or PayPal at the time of booking: no bank details are stored by the website.
- Bank transfer if the arrival date is far enough away: the dates are held for 3 days. If the transfer is not received within this period, the booking is cancelled automatically.
If the stay is modified, any additional amount is paid via the payment link sent, before the modification takes effect.
A payment that is rejected, cancelled or wrongfully disputed after arrival makes the full price immediately payable. The landlord may take steps to recover it, with interest at the statutory rate from the date of formal notice.
5Check-in formalities and occupants
A few days before arrival, the tenant receives a link to finalise their stay. They state whether they are staying themselves or designate an adult main occupant. Each person then signs electronically, using a code received by e-mail, an undertaking to comply with the contract, these terms and the house rules.
Proof of identity may be requested, particularly when the person who made the booking is not staying themselves. It is also used to complete the police registration form required for foreign guests and is deleted 30 days after departure.
The access code is only sent after full payment and completion of these formalities. If they are not completed before the check-in time despite reminders, access cannot be provided and no refund will be due. The person who made the booking and the main occupant are jointly and severally liable for payment, any damage and leaving on time.
The property is let for the number of guests stated at the time of booking, within the limit of its capacity. Only registered guests may stay or sleep there. The following are prohibited: subletting, lending or transferring the property (even free of charge), parties and gatherings, and visits from people not part of the stay.
6Cancellation
The tenant may cancel from their customer area up to 10 days before arrival : 100 % of the amount paid is refunded to the payment method used.
After this deadline, in the event of a no-show or early departure, no refund is due.
If the landlord cancels, the tenant is refunded in full.
7Right of withdrawal
In accordance with Article L221-28 12° of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date.
8Check-in, check-out and end of the contract
Self check-in from 16:00, with a personal access code valid only during the stay. Check-out by 10:30 at the latest, unless a late check-out has been agreed and paid for.
The contract ends automatically at the scheduled check-out time, without any formality or notice. The tenant and everyone present must by then have left the property with their belongings.
Remaining in the property after this time without the landlord's written consent constitutes occupation without right or title. This entails:
- an occupancy indemnity of 150 € per day or part day of delay, together with any costs incurred by the landlord (rehousing or refunding the next guests). This penalty clause may be reduced by the court (Article 1231-5 of the French Civil Code);
- the landlord's right to ask the Prefect for forced eviction (Article 38 of Act No. 2007-290 of 5 March 2007, as amended by Act No. 2026-798 of 18 August 2026), to bring the matter before the court and to file a criminal complaint.
9Use of the premises and serious breaches
The tenant undertakes to occupy the premises peacefully and to comply with the house rules, the maximum capacity and the neighbours' right to peace and quiet. Smoking is prohibited indoors, including e-cigarettes.
In the event of a serious breach, the landlord will give the tenant formal written notice to put an end to it. Serious breaches include, in particular: unregistered guests, a party, disturbances reported by the neighbours, unlawful use, deliberate damage or subletting. If the breach continues or recurs, the contract is terminated. The tenant must then leave the premises within the time stated, with no refund for the unused part of the stay, and Article 8 applies.
10Inventory of condition and damage
The property is handed over clean and in good condition. Any problem must be reported within 2 hours of arrival, with supporting photos; failing this, the property is deemed to be in order.
Damage, losses and abnormal soiling are invoiced on the basis of supporting evidence (photos, quotes, invoices), as is any exceptional restoration work (smell of tobacco, party, etc.).
11Landlord's access and insurance
During the stay, the property is for the tenant's exclusive use. The landlord only enters with the tenant's consent, except in an emergency: leak, fire risk, alarm, danger.
The tenant must hold third-party liability insurance for their stay (holiday cover or home insurance).
12Complaints, mediation and applicable law
Any complaint should be sent to contact@appartcalais.fr.
If no amicable agreement is reached, a tenant who is a consumer may refer the matter free of charge to the consumer mediator:
This contract is governed by French law.
Terms and conditions updated on 10/11/2026